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Qualifier status

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ServiceCurrent status
Next-Gen QualifierNormal operation
Legacy QualifierNormal operation
AC-GraphNormal operation
DATALABNormal operation
AC-DashNormal operation
AnalyticsNormal operation
VideoNormal operation
Environmental InsightsNormal operation
Command CenterNormal operation
IngestNormal operation
  • Normal operation
  • Maintenance
  • Partial outage
  • System outage

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Recent issues

August 21
Some Analytics reports with large datasets were briefly unavailable due to an issue with a cloud services provider. The cloud provider was able to resolve the issue.
May 4
Around 6 am EDT, our team implemented a back-end change that resulted in a brief outage for Next-Gen Qualifier and AC-Graph. Rolling back the change resolved the problem.
April 24
Some regions experienced a temporary delay in data processing.
March 26
Some users in the EU were unable to access AC-Graph for about an hour after an update that included an improper configuration. We rolled back the change and will make the update with the correct configuration at a later date.
March 1
An error in the way Qualifier handles leap years, and non-leap years, led to incorrect dates being displayed for some trips near the beginning of the month. The team has deployed a fix. VDRs that have not been online since March 1 may temporarily record the wrong date when they come online. This condition should only be temporary.
February 24-27
Some users were not able to access AC-Graph through the Next-Gen interface, but it was still available through the Legacy interface. The team fixed the problem with a software update.
February 20-24
Some users were not able to access Qualifier Analytics through the Legacy interface, but it was still available through the Next-Gen interface. The team fixed the problem with a software update.