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May 1, 2025: Qualifier Notification Emails Going to Spam

Some customers have recently reported issues with receiving notification emails from Qualifier. This is because Qualifier emails are either being redirected to the recipient’s spam folder or the customer’s security filters are blocking the emails entirely.

If you’re not receiving Qualifier notification emails, we recommend taking the following steps:

  1. Check your spam folder and click “Not spam” (or your mail client’s equivalent) on any notification messages you see.
  2. Ask your IT team to place the following IP address on your organization’s safe sender list or allowlist: 198.2.132.51

If neither solution work for you, contact your Aptiv representative or qualifier@aptivcs.com for further support.